We want every Perfect Embrace order to arrive safely and reliably. Delivery options, costs and estimated delivery times are calculated at checkout based on your delivery address, the products in your order and the fulfilment location.
Carefully Packaged
Your order will be carefully prepared for delivery. As some products are fulfilled by trusted fulfilment partners, items from the same order may occasionally arrive in separate parcels and packaging may vary.
UK Delivery
We deliver throughout the United Kingdom. The delivery services available for your order depend on the products selected and their fulfilment location.
- Available delivery options, charges and estimated delivery times are shown at checkout.
- Free UK delivery is available on orders over £75.
- For orders below the free-delivery threshold, the applicable delivery charge is shown before payment.
- Tracking information is provided where available.
US Delivery
Delivery to the United States may be available for eligible products. Available services, shipping charges and estimated delivery times are calculated at checkout based on your order and delivery address.
International orders may be subject to customs duties, import taxes or other local charges. Where applicable, these charges may be collected at checkout or separately by the carrier or local authority.
International Delivery
Perfect Embrace ships to a selection of international destinations. Availability varies by product and destination, and the delivery services, costs and estimated delivery times available for your order are shown at checkout.
International orders may be subject to customs duties, import taxes or other local charges. These charges are separate from our delivery charges and free-shipping promotions unless specifically stated otherwise.
Order Processing
Orders are processed as quickly as possible. Processing and delivery times can vary depending on the product and fulfilment partner. The most relevant delivery information for your order is shown at checkout where available.
If your order contains products fulfilled from different locations, your items may be dispatched separately and arrive in more than one delivery.
Track Your Order
Once tracking information becomes available, you will receive the relevant details by email. If your order is dispatched in more than one parcel, separate tracking information may be provided for each shipment.
Delivery Issues
If you experience an unexpected delay, missing parcel, damaged item or another delivery problem, please contact our customer support team. We will investigate the issue and help resolve it as quickly as possible.
Need Help?
Our customer support team is here to help with any questions about delivery, tracking or your order.